Why are London Underground staff not cheering through the Tannoy? Black and white, do we feel like we are walking taller? (I certainly feel 5cm taller, and it’s not my heeled winter boots). Why is there not a sense of Christmas and spontaneous, happy chatter amongst passengers on the commute into work? It is because we realize that, however good a leader, change has to come from us too? A sobering thought on a grey morning in London.

